Returns and Refund

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Returns and Refund

Return and Refund Policy

Shipping

The items' will be shipped out in 2-3 days and will be delivered in 4-7 days after that. Shipping is free

Returns

A return query has to be raised within 24 hrs of the receipt of the shipment. Our policy lasts for 24 hrs post delivery of the product.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Once verified, pickup will be initiated and the return package will be collected in 3 days.

There will be return charge of Rs. 250 deducted from the refund amount to cover the additional shipping costs. In case of defective piece there will be no charge and the exchange will be free of cost.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If the refund is due to size issues, shipping charges will be deducted.

If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 working days.

Exchanges (if applicable)

Items can be replaced only if they are defective or damaged.  If you need a replacement, email us at support@thefootballfanatic.in

To return your product, you should mail your product to the nearest Warehouse as will be indicated by us by mail.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over Rs.1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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